Business services are work activities that provide value to an organization without producing a physical product. These activities include those related to banking, transportation, insurance, warehousing and communication.
They are used by businesses to maintain the effectiveness of their operations and help them to achieve specific goals. They also enable companies to focus on strategic-based internal goals and outsource some of their labor needs, such as those that require expertise or equipment not within the company’s capabilities.
Examples of business services are information technology, procurement and finance, shipping, warehousing and logistics, and telecom and communication. These services are essential to the operation of businesses and are required for their success.
In addition, these services can be offered remotely by businesses that do not have a physical presence in the market place. This can increase the global reach of a business.
The business services industry provides a variety of services to organizations of all sizes, from small and medium-sized enterprises to large multinational companies. These services may include advertising, marketing, customer service, employee benefits, facility management, consulting, security and other non-financial services.
These services can be delivered through a number of different means, including direct contact, face-to-face meetings and through digital platforms. They are a crucial part of the economy and are becoming more and more prevalent in the global marketplace as new technologies continue to advance.
Traditionally, these services have been offered by individuals or groups that were located physically in the location where they were providing the service. However, more and more businesses are offering their services through online platforms such as Web-based systems or mobile apps.
A key feature of these services is their ability to interact with a range of other application-based services and to exchange data both synchronously and asynchronously. They are implemented as Mediator routing services, which receive and return messages in the form of Enterprise Business Messages (EBMs).
Processes exposed by these services initiate cross-functional Enterprise Business Flows that coordinate complex long-lived flows that span multiple services. These flows can only interact with EBS services; they cannot be executed directly by any application-agnostic application.
To create a business service, you must first select the items in your Technical Services list that are eligible to become business services and click Make Selected.
When you make a selected item into a business service, the selected item appears in your Actions list. You can then choose to either Create or Rename the item to another name.
The business services sector is one of the largest sectors in the EU, contributing about 11% of GDP and employing about 420,000 establishments. The sector is expected to grow at a faster rate than other sectors in the EU and accounts for an increasing share of EU trade in services.
The EU is looking to boost its competitiveness in the services sector by removing legal barriers and stimulating competitiveness in the industry. This includes the introduction of a Service DirectiveEN*** which allows business services providers to more easily establish in another EU country or provide services across borders.